Made in Nepal and the UK using the finest quality wool and fleece available, our hats are environmentally sustainable and produced under excellent working conditions.
If you are living outside of the UK - Please email us for a delivery quotation.
If you wish to pay by bank transfer - Please contact us on 01665 510660 and we will provide you with our bank information.
FREE delivery on everything (UK only)
Keeping hold of your order for longer than we need to is not in our interests. Once you have placed an order with us we will do our upmost to get it dispatched the same day. Note - if you are paying by cheque we need to wait until this has cleared before we send out the order.
FREE Standard Delivery for UK customers
All Snugbug hats and accessories are eligible for free delivery. There is no minimum order required. Items will be received within 2-3 working days but customers often tell us they come much sooner. (UK Mainland Only)
If you need the item sooner, then select our Priority Service. It costs £3.00 and guarantees a speedy delivery, typically within 1-2 working days. Also, please remember that that orders must be received before 12:30pm to be guaranteed Priority Service. Orders received after this will go out the following day. (UK Mainland Only).
We can offer delivery to a number of countries outside the UK. Delivery usually takes between 1-7 days and rates vary depending on country. We charge carriage at cost, please email us for a quotation.
SNUGBUG are serious about protecting your personal data and privacy. All information collected by us will be used in accordance to the Data Protection Act 1998.
On this site we will collect information that you provide to us through registration forms, orders, visits to the site and emails which you send. This data is used to aid the development of SNUG-BUG.co.uk and to monitor service levels so that we can ensure that we have the best systems in place. Information collected in this way is not used to identify you.
We will not pass on your information to any third parties unless otherwise stated.
All images, content, reviews, videos and flash files are copyright of Chris Davison Agencies Ltd. Any person or persons who use such material without the consent of Chris Davison Agnecies Ltd will be in breach of Copyright. Returns & Replacements - 14 DAY ZERO HASSLE
As a responsible company we believe in offering the best possible customer support.
If you're not happy with your purchase we offer a 14 day return policy with no restocking fees. As long as the item is returned to us in the condition it was sent to you and has not been used, we can offer a full refund. That means it must also come with all original packaging and labels. We don't refund postage on such returns either.
We are confident that our products will be in perfect when they reach you. In the event that your headwear is faulty please let us know as soon as possible so we can resolve the matter quickly. If you need to send an item back then we will refund the postage costs for you...goes without saying, really!
Damaged in transit
If your order arrived has been damaged in transit, let us know within 7 days and we'll get a replacement organised straight away. Ordering
Placing orders on our fantastic new site couldn't be easier: add the item to cart, proceed to checkout, fill in your details (Create an account if you like) and then click place order. Simple. Or if you'd rather do it over the phone, give us a call on 01665 510660 and one of our excellent service team will deal with it for you.
Security & Payment Options
We accept all major credit and debit cards online. We can also take orders over the telephone on 01665 510660.
~ Pay Pal, Credit or Debit Card Online ~ Cheque & Postal Order: Make payable to Chris Davison Agencies ltd and send them to Unit 6c Greesnfield Court, Alnwick, Northumberland, NE66 2DE ~ Bank Transfer: To pay by BACS transfer please contact us on 01665 510660 and we will provide you with our bank information.
Tel: 01665 510660
Fax: 01665 510609